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Computer System Servicing NC II
Computer System Servicing NC II, is a vocational training program and certification offered in the Philippines. It is part of the Technical Education and Skills Development Authority (TESDA) system, which aims to provide individuals with the skills and knowledge required for various technical and vocational jobs.
The program is designed to equip individuals with the skills needed to become competent computer service technicians. It covers various aspects of computer hardware and software maintenance and repair.
The course typically includes topics such as computer hardware assembly and disassembly, software installation and configuration, basic networking, troubleshooting and diagnostics, and customer service skills.
Contact Center Servicing NC II
The program is designed to equip individuals with the skills needed to become competent it focuses on developing strong customer service skills, including effective communication, active listening, problem-solving, and empathy. These skills are crucial for interacting with customers in a contact center environment. Collaboration and working effectively within a team is a crucial aspect of contact center operations. Participants learn how to cooperate with colleagues to achieve common goals.
The program emphasizes the importance of work ethics, including punctuality, professionalism, and confidentiality, as contact center agents often handle sensitive customer information.
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Why Choose Us
With years of experience in providing computer system servicing training and contact center servicing training, we are the trusted choice for individuals seeking to enhance their technical skills. Our team of experts ensures that you receive the highest quality education and certification.